We were founded on the belief that the world needs more creativity. It’s what
drives all our decision-making. There is just so much ineffective, badly crafted
work in the world that never gets noticed, has zero impact and is a waste of
client budgets. We are here to change all that. When you truly embrace
creativity as a competitive advantage, you will see it transform your world and
your business. We’ve witnessed this over and over with our own clients. And, as
a purpose-driven company, we also use our creativity to do good in the world by
supporting causes we truly believe in.
With 180 staff in New York, Toronto, and Vancouver, Z.A.K. is a magnet for top
global talent. Want to change your world as a marketer? Let’s fight sameness
together.
We were founded on the belief that the world needs more creativity. It’s what
drives all our decision-making. There is just so much ineffective, badly crafted
work in the world that never gets noticed, has zero impact and is a waste of
client budgets. We are here to change all that. When you truly embrace
creativity as a competitive advantage, you will see it transform your world and
your business. We’ve witnessed this over and over with our own clients. And, as
a purpose-driven company, we also use our creativity to do good in the world by
supporting causes we truly believe in.
With 180 staff in New York, Toronto, and Vancouver, Z.A.K. is a magnet for top
global talent. Want to change your world as a marketer? Let’s fight sameness
together.
Position Summary:
We’re seeking an experienced Account Supervisor to join our team in Toronto.
This individual will be responsible for the day-to-day management of client
accounts, overseeing project delivery, managing budgets, and leading internal
teams to deliver high-quality work. As an Account Supervisor, you’ll collaborate
with senior team leads to ensure strategic alignment, contribute to larger
initiatives, and foster strong relationships with both clients and internal
stakeholders. This role offers an exciting opportunity to contribute to the
success of our clients.
Key Responsibilities:
- Client Relationships: Lead and manage client relationships, acting as the
primary point of contact for junior to mid-level clients, while escalating
key opportunities or challenges to senior leadership.
- Team Collaboration: Work closely with senior team leads to align on strategic
objectives, ensuring seamless communication and the delivery of integrated,
high-impact campaigns.
- Project Management: Take ownership of project timelines, budgets, and
administrative tasks (BCRs, POs, copy decks, etc.), while providing regular
updates to leadership on progress and performance.
- Internal Leadership: Facilitate internal meetings (status updates, creative
reviews, briefings) and client meetings with confidence, and ensure smooth
handoffs to senior leaders for high-stakes presentations or escalations.
- Strategic Contributions: Support the Strategy and Creative teams by
developing strong briefs and contributing insights on client objectives,
market trends, and growth opportunities.
- Production Oversight: Collaborate with production teams to manage large-scale
initiatives across digital, interactive, and traditional media while ensuring
quality and alignment with client goals.
- Mentorship: Provide mentorship and guidance to junior team members,
empowering them to succeed and actively preparing them for more advanced
roles within the agency.
- Problem Solving: Address complex client challenges independently while
knowing when to escalate to senior leadership for additional guidance.
Qualifications:
- We are seeking a dynamic, proactive individual with 4+ years of experience in
an advertising agency or equivalent marketing environment. This role requires
a strategic thinker who can support senior leadership while taking ownership
of client accounts and projects.
The ideal candidate will have:
- Expertise in social, digital, and broadcast production, with a passion for
exploring innovative and creative solutions.
- Proven ability to manage multiple projects simultaneously while maintaining
high quality, even under tight deadlines in a fast-paced environment.
- A track record of mentoring junior team members and fostering professional
growth, with an eye toward developing the next generation of agency leaders.
- Strong budget management skills, including financial reporting and ensuring
efficient use of resources.
- Experience developing and executing strategic communications plans and
omni-channel campaigns, overseeing broadcast, print, social, and digital
platforms.
- Strong leadership skills, with the ability to collaborate closely with senior
team leads and contribute to agency-wide goals.
- Excellent communication skills, with the ability to tailor messages for both
junior team members and senior executives.
- Experience in the automotive is mandatory.
- A background in digital, social, or experiential marketing is preferred.
- Proficiency in additional marketing disciplines, such as promotions, PR,
website development, and inbound/outbound marketing.
- Exceptional organizational and time management skills, with the ability to
multi-task and meet deadlines
Additional Details:
- Hybrid work schedule: 2-3 days per week in-office
The salary for this position is between $70,000 and $80,000, based on your
unique qualifications and experience.
Why Join Zulu Alpha Kilo?
This is an excellent opportunity to join a collaborative team and make a
significant impact in a fast-evolving advertising environment. You’ll work
alongside senior team leads and agency leadership, gaining exposure to
high-profile campaigns while helping drive the agency’s creative and strategic
direction.
Zulu Alpha Kilo is an equal opportunity employer. It prohibits discrimination
based on age, colour, disability, national origin, race, religion, sex, sexual
orientation, and any other legally protected class in accordance with applicable
federal, provincial and local laws. Zulu Alpha Kilo is committed to creating and
maintaining an inclusive and accessible workplace. If you are contacted for an
interview and require accommodation during the interviewing process, please let
us know.
Only those candidates selected for an interview will be contacted. Thank you for
your interest in Zulu.
